Policies and House Rules
Welcome to Two Trees Inn. We strive to provide a safe, comfortable, and respectful environment for all guests. Please review the following policies which are in place to ensure a pleasant stay.
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CHECK-IN REQUIREMENTS
Guests must be at least 18 years of age to check in. A valid government-issued photo ID (e.g., driver's license or passport) and a credit or debit card in the name of the reservation holder are required at check-in. The hotel will authorize an additional $50.00 per day for incidentals. It is the guest’s responsibility to understand how their financial institution handles pre-authorizations and charges.
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100% SMOKE-FREE PROPERTY
Two Trees Inn is a smoke-free hotel. Smoking or vaping of any substance—including tobacco, marijuana, e-cigarettes, or incense—is strictly prohibited in guest rooms and common areas. Violations will result in a minimum of $250 cleaning fee.
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FOOD & BEVERAGE HOURS
- Continental Breakfast: Served Monday–Friday from 6:00 AM to 9:30 AM, and Saturday–Sunday from 7:00 AM to 10:00 AM.
- Bar: Open daily from 4:00 PM to close, offering a selection of light bites.
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EARLY DEPARTURE
Guests checking out after 12:00 a.m. and before their scheduled departure date are subject to an early departure fee equal to one night’s room rate plus applicable taxes.
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SPECIAL REQUESTS
While we will make every effort to accommodate special requests (e.g., room location, adjoining rooms, extra bedding), these requests are not guaranteed and are subject to availability at the time of check-in.
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LOST & FOUND POLICY
Two Trees Inn is not liable for any lost, misplaced, stolen, or damaged personal items. If you believe you have left an item behind, please contact us immediately. We will attempt to locate and secure any items found by Housekeeping for up to 14 days. Perishable items are not retained. Return shipping costs are the responsibility of the guest.
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ROOM FURNISHINGS
Furniture, decor, and appliances must remain in their designated location. Guests will be charged for any damage or items moved, removed, or used inappropriately.
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DO-NOT-DISTURB & ROOM ACCESS
Two Trees Inn reserves the right to enter guest rooms for housekeeping, maintenance, safety inspections, or policy enforcement. Staff will knock and announce themselves unless exigent circumstances require immediate entry. Guests should inform the Front Desk if they are ill. We may enter a room with a "Do Not Disturb" sign if there is suspicion of an emergency, disturbance, or policy violation.
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NO IN-ROOM PARTY POLICY
Parties or gatherings that cause noise disturbances are strictly prohibited. If excessive noise is reported, a courtesy warning will be issued. Continued disturbances may result in eviction without a refund. Registered guests are responsible for their visitors' behavior.
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PHOTOGRAPHY & VIDEOGRAPHY
To protect the privacy of our guests, professional or commercial photography and videography are not permitted without prior written approval from Two Trees Inn’s Sales & Marketing team. Drone use is strictly prohibited. Approved shoots may be subject to fees and time restrictions.
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SOCIAL INFLUENCERS & MEDIA INQUIRIES
For media partnerships or influencer collaborations, please contact our Sales & Marketing Department.
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ENFORCEMENT
All staff are trained to uphold our policies. Guests who fail to comply with our House Rules may be asked to leave without a refund. A minimum $250.00 cleaning fee applies for violations such as smoking or room damage.
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TERMS & CONDITIONS
While we make every effort to provide accurate information on our website and marketing materials, Two Trees Inn does not guarantee accuracy or assume liability for errors or omissions.
If you have any questions about these policies, please don’t hesitate to contact the Front Desk or management.
We appreciate your cooperation and hope you enjoy your stay at Two Trees Inn.